FAQS – Disabled sewer connected toilets
Q. What if we or our (the) contractors, clients, friends etc damage the toilet?
A. Terms of trade clearly state that the person(s) or business/company that signs the terms of trade are fully responsible for the product whilst in there care.
Q. Does the toilet need to sit on level ground?
A. The product needs to sit on ground as level as possible. If your not sure take a photo of the area and email it to me.
Q. Will the toilet fit at my place?
A. Please read through the specifications page about the product.
Q. How much notice is required to make a booking?
A. As much as possible.
Q. What if we require the toilet for a few extra days?
A. That’s fine, we don’t book the products out to anyone else until we get them back.
Q. Is there a contract/ terms of trade to sign?
A. Yes, the invoice that is email or posted to you must be signed, witnessed and dated by two people and emailed or posted back to us to secure your booking.
Q. How do we pay?
A. You can pay via EFT, credit card (visa, mastercard) or by cash at our office. Credit Card fees apply. All products are paid for before they are delivered.
Q. Is a bond required?
A. In some cases we require credit card details but normally no, a bond is not required as our terms of trade allow us to recoup any monies for damages.
Q. Can we hire long or short term?
A. Yes you can hire for one day or as long as you like.
Q. Does the toilet come with towels and toiletry products?
A. The toilet comes with toilet paper, hand soap and a bin for Events only. Not for any renovations.
If there are any other questions that we have left out please feel free to call or email us.